PRIVACY POLICY
Coastline Athletics ("we", "our", "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information when you visit or make a purchase from our online platform or engage with us in-store or through our custom teamwear services. This policy applies to all visitors, users, and others who access or use our services.
1. Information We Collect
We collect various types of information in connection with the services we provide, including:
- Personal Information You Provide: This includes information you provide when you register for an account, place an order, sign up for our newsletter, participate in surveys, contact customer service, or interact with us in our stores. This may include your name, shipping address, billing address, email address, phone number, payment information (though full payment card details are not stored by us), and any other information you choose to provide.
- Transactional Information: Details regarding purchases you make on our site or in-store, including product details, purchase price, date, and time of transaction.
- Usage Data: Information about how you access and use our online platform, such as your IP address, browser type, device type, pages viewed, time spent on pages, referral sources, and other statistical data. This is collected automatically as you navigate through our site.
- Location Information: We may collect approximate location information from your device if you enable location services. This helps us to provide localised content or services.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our online platform and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Maintain Our Services: Fulfilling your orders, processing payments, managing your account, and providing customer support.
- To Improve Our Services: Understanding how our online platform is used to enhance its functionality, design, and user experience, and to develop new products and services for men's performance sportswear and athletic apparel.
- For Marketing and Personalisation: Sending you promotional communications about products, services, offers, and news that we believe may be of interest to you, based on your preferences and browsing history. This includes information about our athletic apparel, training gear, and casual sports attire.
- For Security and Fraud Prevention: Protecting our site, customers, and business from fraudulent transactions and other illegal activities.
- To Comply with Legal Obligations: Adhering to applicable laws, regulations, and legal processes.
3. Sharing Your Information
We may share your personal information with:
- Service Providers: Third-party companies that perform services on our behalf, such as payment processing, shipping, data analysis, marketing, and customer service. These providers only have access to the personal information needed to perform their functions and are obligated not to disclose or use it for any other purpose.
- Legal Requirements and Business Transfers: We may disclose your information if required to do so by law or in response to valid requests by public authorities. In the event of a merger, acquisition, or asset sale, your personal data may be transferred.
- With Your Consent: We may share your information for any other purpose with your consent.
4. Your Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access: The right to request copies of your personal data.
- Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Erasure: The right to request that we erase your personal data, under certain conditions.
- Object to Processing: The right to object to our processing of your personal data, under certain conditions.
- Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
5. Data Security
We implement reasonable security measures to protect the personal information we collect and store, safeguarding it against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Children's Privacy
Our online platform and services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
7. Links to Other Websites
Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, your personal information, or our practices, please contact us at:
Coastline Athletics
2847 Surfside Drive, Unit 3B
Gold Coast, Queensland, 4217
Australia